Getting a disabled bus pass

Getting a disabled bus pass

Having a bus pass entitles you to free travel on all standard bus services in England after 9.30am on Monday to Friday and all day Saturday, Sunday and public holidays. Special night-time services and other special services may be excluded.

Before 9.30am on Monday to Friday:

· Travel for 50p when you get on at a stop within the boundary of your local Council

· Ordinary fares normally apply when you get on anywhere else

· Usually include any local Park and Rides

You may also get half-price travel on certain local train services

How to apply

You can apply for a disabled person’s bus pass via post, online or in person

Go to your local council website or google ‘apply for a disabled bus pass in [council name]’

MAIN can provide an evidence letter to support your application – please give at least two weeks notice for this. You will need to be accessing our services to receive an evidence letter.

You will need to provide proof of eligibility for a bus pass:

· Proof that you live in County Durham, such as a copy of a bank statement, utility bill or council tax letter

· Proof of your condition or qualifying benefit

Sending your application

You can send your bus pass application by post, online, or in person.

Post –

Send the form alongside proof of eligibility and a passport sized photograph

Online –

Scan or take a photo of your form, proof of eligibility and take a passport style photo, you can upload this to the document submission form,

In Person –

Most council’s have a  ‘Customer access point’ where you can arrange an appointment or drop in- remember to bring your form and proof of eligibility.