Tag Archive for: Benefit Support

Blue image saying PIP

Understanding the Personal Independence Payment (PIP) Process

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PIP application process

What is Personal Independence Payment?

Personal Independence Payment (PIP) is a benefit in the UK designed to help people with extra living costs if they have a long-term physical or mental health condition or disability. It is available to people aged 16 and over

PIP has two parts:

  1. Daily Living: Helps with everyday tasks like preparing food, washing, dressing, and managing money.
  2. Mobility: Helps with getting around, like walking or planning routes

You can receive PIP whether you are working or not, and it is not affected by your income or savings

Eligibility

You can check if you’re eligible for PIP via the government website, https://www.gov.uk/pip/eligibility

How to Apply

PIP is currently rolling out a online application you can check if this is available in your area – https://www.apply-for-pip.dwp.gov.uk/eligibility/check-if-eligible

You can start a claim for PIP via post to Freepost DWP PIP 1

However, it may take longer to receive a decision as they will request that you fill out a personal details form before they can send you the claim form.

You can also start a claim via phone, we would advise setting aside around an hour for this as you may have to wait in a queue, you can have someone to support you with this call however they will request your consent to speak to them

Telephone: 0800 917 2222 Textphone: 0800 917 7777

If you cannot hear or speak on the phone, Relay UK can support Relay UK: 18001 then 0800 917 2222 British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet Calling from abroad: +44 191 218 7766 Monday to Friday, 8am to 5pm

What will happen

They will request the following personal details:

· Your contact details, for example telephone number

· Your date of birth

· Your National Insurance number, if you have one (you can find this on letters about tax, pensions and benefits)

· Your bank or building society account number and sort code

· Your doctor or health worker’s name, address and telephone number

· Dates and addresses for any time you’ve spent in a care home or hospital

· Dates for any time you spent abroad for more than 4 weeks at a time, and the countries you visited

 

Once you have completed this you will be sent a form to fill out detailing your condition/disability, MAIN can provide you with an evidence letter to be sent back alongside this, please give at least two weeks notice for this. This support is for people who are accessing MAIN services.

When completing the form

  • Keep in mind how your condition impacts you on your worst day.
  • If your condition is a hidden disability, ensure your expand on your answers
  • Get someone you know or professional to look over your answers
  • There is a lot of guidance on Citizen’s Advice website

You will be given a deadline for returning the form however if you need more time you need to contact PIP to request this.

You may then require an assessment this may be in person, over the phone or via video call, following this a decision will be made and you will be sent a letter explaining it.

Should you not be happy with the decision you have the right to appeal. There is more guidance on the appeal process here 

 

 

Universal Credit logo on screen

Applying for Universal Credit

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Applying for Universal Credit

You can apply for universal credit online; you will have 28 days to complete the application form so it is best to have all the information you need at hand.

You can check if you are eligible for Universal credit – https://www.gov.uk/universal-credit/eligibility

You can also make an appointment with Citizen’s Advice to discuss making a claim as they may be able to support you.

If you live with a partner, you must both submit a claim even if your partner does not meet the eligibility requirements as the outcome will depend on your household income and savings, you must apply separately and link the accounts later.

 

To apply for Universal Credit you will need:

· Your bank, building society or credit union account details

· An email address

· Access to a phone

You will also need proof of your identity:

· Driving licence

· Passport

· Debit or credit card

· Payslip or P60

 

If you don’t have these you will need to contact the helpline or citizens advice may be able to support

· Universal Credit helpline

· Telephone: 0800 328 5644

· Welsh language: 0800 328 1744

· Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644

· British Sign Language (BSL) video relay service if you’re on a computer – find out how to use the service on mobile or tablet

· Textphone: 0800 328 1344

· Monday to Friday, 8am to 6pm

 

You will also need to provide information about:

· Your housing, for example how much rent you pay

· Your earnings, for example payslips

· Your National Insurance number, if you have one

· Other benefits you get

· Any disability or health condition that affects your work

· How much you pay for childcare if you want help with childcare costs

· Your savings and any investments, like shares or a property that you rent out

 

You may be asked to attend an appointment with the universal credit team if they need more information or if they cannot verify your identity, this may be over the phone or in person at a jobcentre.

You will need to agree to a ‘claimant commitment’ before receiving any universal credit, you will have a meeting usually at the jobcentre to discuss this, you may be required to look for work or to look to increase your current income however this depends on the information provided and whether they assess you as being able to work, you will be supported by a ‘work coach’ if you are required to look for work and may need to attend appointments.

You will have an online account to manage your claim where you can access messages.

MAIN can provide an evidence letter to support your application for universal credit if you are accessing support. Please give at least 2 weeks notice for this.